Healthcare That Gets There
Transportation Solutions That Improve Outcomes and Reduce No-Shows
You can’t treat a patient who doesn’t show up.
Each missed appointment represents a gap in care—and a growing cost for your practice, your staff, and your bottom line. That’s where Common Courtesy comes in.
We help hospitals, clinics, and healthcare systems ensure that patients arrive safely, on time, and stress-free—whether they’re managing chronic illness, recovering from trauma, or navigating a behavioral health plan.
🚑 A Transportation Solution That Works Like Healthcare Should
We partner with health providers across Georgia and Florida, including Grady Health System, Emory programs, veterans’ clinics, and community-based health centers, to deliver non-emergency rides with precision, care, and full transparency.
“My client had a stroke and couldn’t communicate clearly. Common Courtesy made sure the driver had the right info—and followed up when she arrived. It’s a lifesaver.”
— Caseworker, Grady Trauma Recovery Center
What We Offer Government Partners
Our programs aren’t theory—they’re active in hospitals, clinics, senior centers, and public health systems right now. We measure what matters: access, outcomes, and cost-efficiency.
No-Show Rates Plummet
Partners report 25–40% reductions in no-shows, especially for behavioral health, dialysis, and oncology appointments.
Lower Cost Per Encounter
By preventing missed appointments and avoidable ER visits, providers save an average of $125–$180 per ride delivered.
Better Patient Outcomes
Consistent attendance = consistent care. Our rides support continuity, adherence, and early intervention.
Transparent, Trackable Data
From GPS logs to ride volumes, we deliver monthly reports that help you meet funder, compliance, and performance goals.
Trusted by Top Institutions
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Grady Health System
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Emory Brain Health & Cognitive Impairment Programs
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Piedmont Clinics
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About Face USA-GA (Veterans)
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County Health Departments in Clayton, Fulton, and DeKalb
“We needed a transportation partner who understood care coordination—not just rides. Common Courtesy delivered.”
— Program Manager, Emory Cognitive Care
Real Impact in Hospitals
✅ Reduce No-Show Rates
Missed appointments drop dramatically when patients can rely on a ride. Our partners report up to 40% fewer no-shows in critical care programs.
✅ Protect Continuity of Care
Ensure your most vulnerable patients—dialysis, oncology, trauma recovery, mental health—can access consistent treatment.
✅ Seamless Scheduling
Whether through staff access to our portal or a TLC dispatcher who books rides for your patients, we remove all friction.
✅ Custom Integration
Need recurring rides? Pre-approved trip limits? Insurance coordination? We tailor programs to your workflows and population needs.
✅ Better Outcomes, Lower Costs
Reduce preventable ER visits, missed treatments, and delayed interventions—while improving patient satisfaction.
Who We Help You Serve
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Dialysis and Oncology Patient
Ensure timely, recurring treatment access. -
Post-Discharge & Trauma Recovery
Support safe return home and follow-up appointments. -
Behavioral and Mental Health Clients
Reliable rides to therapy and medication reviews. -
Elderly and Cognitively Impaired Adults
Compassionate, informed coordination for high-need populations. -
Unhoused or Medically Fragile Individuals
Partnering with DSS, shelters, and public health for equitable access.
Compliant. Auditable. Proven.
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GPS-tracked rides
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Live phone support for patients
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Monthly reconciliation and reports
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Driver briefing for special needs (memory care, trauma survivors)
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HIPAA-sensitive workflows
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Works with Uber/Lyft infrastructure + CCR human overlay
“They’re not just a ride service. They’re an extension of our care team.”
— Health Navigator, Piedmont Clinic
Programs You Can Launch with Us
You bring the patients. We handle the logistics. Here are just a few program types we already power—and can replicate with your team:
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Medical Access Programs
Non-emergency rides for primary care, dialysis, cancer care, post-op follow-up, and telehealth access hubs. -
Behavioral Health & Trauma Support
Transportation for therapy, counseling, MAT, and trauma recovery—ideal for behavioral health departments and FQHCs. -
Aging & Memory Care Mobility
Door-to-door rides for seniors or cognitively impaired patients with support for caregivers and caseworkers. -
Social Determinants of Health (SDoH)
Address barriers like food insecurity, housing appointments, and job access with SDoH-focused ride programs. -
Clinical Trials & Research Participation
Enable higher retention and broader participation by offering reliable, no-cost transport to and from study sites. -
Community Health Navigation
Partner with CHWs and care coordinators to get residents to screenings, WIC offices, immunizations, and more.
Want something unique? We’ve launched pilot programs in as little as 30 days.
Be Part of the Journey
Let’s build a transportation program that works for your budget, your team, and—most importantly—your community. Because no one should miss a dialysis appointment, a housing interview, or a family reunion because they didn’t have a ride.
Let’s build a transportation program that works for your budget, your team, and—most importantly—your community. Because no one should miss a dialysis appointment, a housing interview, or a family reunion because they didn’t have a ride.
Join us. Support us. Ride with us.
Because everyone deserves a way to get there.